Frequently Asked Questions

Massachusetts Medicaid Exclusion Screening Requirements

What are the Massachusetts Medicaid exclusion screening requirements?

Massachusetts Medicaid (MassHealth) requires providers to screen all employees, contractors, owners, and managers against both the MassHealth Exclusion List and the federal OIG List of Excluded Individuals/Entities (LEIE). Screening must occur upon hire or contract initiation and monthly thereafter. Providers must immediately report any discovered exclusion to the EOHHS Compliance Office. Failure to comply can result in overpayment liability, civil money penalties, and program suspension. Source

What is a Medicaid exclusion?

A Medicaid exclusion is a final administrative action by a State or Federal agency that bars an individual or entity from participating in Medicaid or other sponsored benefit programs. Massachusetts maintains its own exclusion list, and excluded parties are prohibited from receiving payments for any services until reinstated. Source

Who can be excluded from MassHealth participation?

MassHealth may exclude individuals or entities for reasons including non-compliance with program requirements, exclusion under Medicare or another state Medicaid agency, revoked or suspended licenses, conviction of healthcare fraud, or criminal activity related to Medicare or Medicaid. Source

What is the effect of a Medicaid exclusion in Massachusetts?

Excluded individuals or entities are not eligible to participate in MassHealth and cannot receive payments for any services until reinstated. The payment prohibition extends to direct and indirect services, including administrative and management functions, and applies to bundled payments as well as pay-per-service arrangements. Source

How often must exclusion screening be performed for MassHealth compliance?

Providers must screen all employees, contractors, owners, and managers upon hire or contract initiation and monthly thereafter to ensure ongoing compliance with MassHealth requirements. Source

Which lists must be checked for exclusion screening in Massachusetts?

Providers must check the MassHealth Exclusion List, the OIG's List of Excluded Individuals/Entities (LEIE), and all other state Medicaid exclusion lists to ensure comprehensive compliance. Source

What are the penalties for failing to comply with exclusion screening requirements?

Violations can result in overpayment liability, civil money penalties, criminal liability under §§ 1128A and 1128B of the Social Security Act, triple damages, and penalties up to ,000 per false claim. Source

What best practices are recommended for Massachusetts Medicaid exclusion screening?

Best practices include screening employees, vendors, and contractors broadly (including owners, managers, billers, IT providers, and temporary agencies), screening upon hire and monthly thereafter, checking all relevant exclusion lists, and ensuring billers and coders are trained and screened. Source

Are there special rules for billers and coders in exclusion screening?

Yes. Providers should require third-party billers to have policies against employing excluded persons and provide proof of screening. Billers must be trained in applicable requirements and claim preparation. Source

What is the role of the Massachusetts Office of Inspector General in exclusion enforcement?

The Chief Counsel division of the Massachusetts OIG is responsible for exclusion enforcement, including initial actions, provider enrollment terminations, and exclusions. The Medicaid Program Integrity division may investigate and refer exclusions. Source

How does Section 6501 of the Affordable Care Act affect Medicaid exclusions?

Section 6501 requires states to terminate participation of any provider excluded for cause by another state Medicaid program. This prevents excluded providers from moving between states to avoid sanctions. Source

What documentation is required for MassHealth enrollment and exclusion screening?

Providers must disclose all direct and indirect owners, agents, managers, and any Medicaid disclosing entity, and certify under penalty of perjury that information is accurate. Any changes in exclusion status must be updated and reported. Source

Why should providers consider hiring a vendor for exclusion screening?

Screening all state and federal exclusion lists is complex due to varying formats and standards. Specialized vendors can simplify compliance, reduce risk, and ensure thorough screening. Providers should compare vendor services and costs before choosing. Source

Where can I find the Massachusetts Medicaid Exclusion List?

The Massachusetts Medicaid Exclusion List is available on the MassHealth website at https://www.mass.gov/service-details/learn-about-suspended-or-excluded-masshealth-providers.

How can I access a map of states with separate Medicaid exclusion lists?

You can view a map showing which states maintain separate Medicaid exclusion lists in our article on state exclusion databases.

What resources are available for learning more about exclusion screening?

Exclusion Screening offers resources such as a glossary of compliance terms, articles on Medicaid and Medicare enforcement, and guides to screening best practices. Browse glossary

How can I schedule a consultation with Exclusion Screening?

You can schedule a free consultation with Exclusion Screening experts by visiting our demo page or calling (800) 561-0798.

Features & Capabilities

What services does Exclusion Screening offer?

Exclusion Screening provides employee screening, vendor and contractor screening, a compliance hotline, proprietary SAFER™ software for automated exclusion checks, and white label services for partners and resellers. Source

What is the SAFER™ software and how does it work?

The SAFER™ software automates exclusion screening, updating daily with federal and state exclusion data. It uses advanced algorithms to handle inconsistent formats and duplicate names, reducing false positives and negatives. The software is scalable for organizations of all sizes. Source

Does Exclusion Screening support vendor and contractor screening?

Yes. Exclusion Screening verifies vendors and contractors to ensure compliant business relationships and reduce regulatory risks. Source

What is the compliance hotline and how does it help?

The compliance hotline is a secure, anonymous channel for employees and partners to report fraud, waste, and abuse. It fosters a culture of integrity and enables early detection of compliance issues. Source

How does Exclusion Screening minimize false positives and negatives?

Exclusion Screening uses resolution-focused screening, confirming identities with multiple data points and advanced algorithms to reduce false positives and negatives. Source

Is Exclusion Screening scalable for organizations of different sizes?

Yes. The SAFER™ software and services are scalable, supporting both small practices and large healthcare systems. Source

Does Exclusion Screening offer white label services?

Yes. Exclusion Screening offers white label services, allowing partners and resellers to provide exclusion screening software under their own brand. Source

Pricing & Plans

What is Exclusion Screening's pricing model?

Exclusion Screening offers competitive, customized pricing based on the specific monitoring lists and volume of screenings required. Organizations only pay for what they need, making the service cost-effective and scalable. Source

How can I get a quote for Exclusion Screening services?

You can request a personalized quote by filling out the form on the contact page. A team member will reach out to demonstrate the solution and discuss pricing details.

Use Cases & Benefits

Who can benefit from Exclusion Screening?

Healthcare providers, compliance officers, risk managers, legal teams, and operational managers in hospitals, clinics, healthcare networks, and organizations with extensive vendor relationships benefit from Exclusion Screening's tailored solutions. Source

What business impact can customers expect from using Exclusion Screening?

Customers can expect improved compliance, cost savings, operational efficiency, risk mitigation, enhanced integrity, scalability, and legal and financial protection. Automation reduces manual effort and helps avoid penalties. Source

How quickly can Exclusion Screening be implemented?

New clients can begin screening within 1 day, which is faster than many other vendors. The SAFER™ software is designed for seamless integration and easy setup. Source

What pain points does Exclusion Screening address?

Exclusion Screening addresses compliance complexity, manual screening challenges, regulatory risks, fraud detection, cost-effectiveness, legal risks, and time/resource management. Source

Are there any case studies demonstrating Exclusion Screening's impact?

Yes. Exclusion Screening provides a case study on OIG exclusions involving a Texas-based laboratory services company and the impact of a False Claims Act judgment. Read the case study

Competition & Comparison

How does Exclusion Screening differ from other exclusion screening vendors?

Exclusion Screening stands out with its proprietary SAFER™ software, resolution-focused screening, expertise of former federal prosecutors, comprehensive services, cost-effectiveness, scalability, and commitment to clients. Source

Why choose Exclusion Screening over competitors?

Exclusion Screening offers daily updates, advanced algorithms, resolution-based screening, legal expertise, comprehensive services, competitive pricing, and fast implementation, making it a preferred choice for reliable and efficient exclusion screening. Source

Technical Requirements & Support

What technical requirements are needed to use Exclusion Screening's SAFER™ software?

The SAFER™ software is designed for seamless integration and does not require extensive technical expertise. Dedicated support from compliance specialists is provided for setup and ongoing use. Source

What support does Exclusion Screening provide during implementation?

Exclusion Screening offers dedicated support from compliance specialists to ensure a smooth and hassle-free setup, as well as ongoing assistance for clients. Source

Company Information & Vision

Who founded Exclusion Screening and what is their expertise?

Exclusion Screening was founded by nationally recognized former federal prosecutors Robert Liles and Paul Weidenfeld, who have over 70 years of combined experience in healthcare and compliance law. Source

What is Exclusion Screening's vision and mission?

Exclusion Screening aims to be a national leader in exclusionary screening, providing competitively priced services accessible to organizations of all sizes. Its mission is to simplify compliance, mitigate legal risks, and support healthcare providers in focusing on their core operations. Source

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Massachusetts Medicaid Exclusion Screening Requirements

Massachusetts Medicaid Exclusion Screening: Requirements and Best Practices for Compliance

The Massachusetts Medicaid Exclusion requirements, under MassHealth, will not reimburse any item or service furnished directly or indirectly by individuals or entities that have been excluded from any State or Federal health care programs. This broad “Payment Prohibition” is enforced by the Massachusetts Executive Office of Health and Human Services, Office of Investigation General (MA-IOG) through rigorous exclusion screening requirements and the threat of civil money penalties and overpayment liability. This article discusses the exclusion screening obligations that providers of Medicaid services in Massachusetts must comply with, and it suggests best practices to promote compliance.

What is a Medicaid Exclusion?

“Exclusions” are final administrative actions by State or Federal agencies that bars all participation in a sponsored benefit program. When a State bars and individual or entity from participating in its Medicaid program, that is typically referred to as a “Medicaid Exclusion;” similarly, when someone is barred from the Medicare program, that is commonly referred to as a “Medicare Exclusion.” Massachusetts is one of the 41 States that maintains its own exclusion list (DC also has one), and it can be found on the MassHealth website at https://www.mass.gov/service-details/learn-about-suspended-or-excluded-masshealth-providers. The OIG’s “List of Excluded Individuals and Entities” (LEIE) contains the federal Medicare Exclusions, and it is maintained on the OIG website at https://exclusions.oig.hhs.gov/. States without their own exclusion lists rely on the LEIE.

Who Gets Excluded? Why are Exclusions Imposed?

The primary reasons for MassHealth to exclude a party, as found on its website, are as follows:

  • Not complying with participatory requirements of the MassHealth program.
  • Being excluded under Medicare.
  • Suspension of exclusion by any other state Medicaid agency.
  • Having an inactive, terminated, suspended, or revoked license or authorization to provide services.
  • Conviction of health care fraud.
  • Pleading guilty to or being convicted of criminal activity materially related to Medicare or Medicaid.
  • The U.S. Department of Health and Human Services initiated an action that is binding on the provider’s participation in the Medicaid program. See, https://www.mass.gov/service-details/learn-about-suspended-or-excluded-masshealth-providers .

What is the Effect of a Medicaid Exclusion?

Stated simply, exclusions are intended to virtually eliminate the ability of an individual or entity to continue to receive funds from State or Federal healthcare benefit programs.

A provider suspended from MassHealth due to an exclusion is, “not eligible to participate… [and] cannot receive payments for any services” until they are reinstated in the program, 130 CMR 450.217.  This sanction is commonly referred to as a “Payment Prohibition,” and it mirrors the ban imposed by the Health and Human Services.

Further, as noted in MassHealth’s All Provider Bulletin 196.

“federal regulation prohibits MassHealth from paying for any items or services furnished, ordered, or prescribed by the excluded individual or entity. The payment prohibition bars:

  • Direct payment to excluded individuals and entities;
  • Payment to individuals or entities that employ or contract with excluded individuals or entities; and
  • Payment for administrative and management services furnished by excluded individuals or entities that are not directly related to patient care, but are a necessary component of providing items and services to MassHealth members.”

The limitation on reimbursements extends to all services whether they are reimbursed directly or indirectly and regardless to whether they are a pay per service or part of a bundled payment. For example, they include services performed by excluded pharmacists, excluded individuals who input prescription information for pharmacy billing, or persons involved in any way in filling prescriptions for drugs reimbursed by a Medicaid program. It also includes services performed by excluded administrators, billing agents, accountants, or utilization reviewers if their services are reimbursed, directly or indirectly, by a Medicaid program; and items or equipment sold by an excluded manufacturer or supplier (See, the All Provider Bulletin 196 and the OIG’s 2013 Special Bulletin on the Effects of Employing Excluded Parties.),

Additionally, pursuant to Section 6501 of the Affordable Care Act, States are required to terminate the participation of any provider that has been terminated “for cause” by any other State Medicaid program. This is intended to strengthen Medicaid programs by stopping providers that are excluded in one State from moving to another and providing services there, and even though some states have been slow to enforce this provision, an exclusion for cause imposed by MassHealth is a basis for exclusion by every other state, and the exclusion for cause by any other State Medicaid Program is grounds for exclusion in Massachusetts. Thus, an excluded individual is truly radioactive when it comes to providing services in Massachusetts or in any other State or Federal Health Benefit Program.

Provider Exclusion Screening Requirements:

MassHealth imposes rigorous “exclusion screening” requirements which, as will be seen arise from more than one source. Providers that fail to meet their screening obligations risk overpayment liability, penalties, and suspension or termination from the program. Larger providers should also be aware that each State has its own separate set of screening obligations.

Basic MassHealth Exclusion Screening Obligations

MassHealth’s baseline exclusion screening obligations are set forth in the All Providers Manual, Provider Bulletin #196. These requirements are consistent with those outlined by CMS and HHS/OIG, and to comply with them providers of Medicaid services must:

  • Screen all employees and contractors with the OIG’s List of Excluded Individuals/Entities (LEIE), to determine if the OIG has excluded any of them from participation in federal health care programs,
  • Screen employees and contractors with the MassHealth Exclusion List,
  • Screen each individual or entity upon hire and monthly thereafter to ensure there hasn’t been a change in status, and,
  • Immediately report a

    ny discovered exclusion of an employee or contractor to the EOHHS Compliance Office. (See, MassHealth All Providers Bulletin #196, 2009, See also, State Medicaid Director Letter #09-001 issued by the Centers for Medicare & Medicaid Services (CMS).

Additional Exclusion Screening Obligations Imposed by MassHealth

In addition to the basic requirements outlined above, the MassHealth enrollment and re-enrollment process, and the disclosure requirements that accompany them, created additional exclusion screening obligations that providers need to be aware of. Specifically, providers seeking to enroll in MassHealth must identify all direct and indirect owners, agents, managers, and any other “Medicaid disclosing entity” and disclose if they have ever been excluded from participation in Medicare or any of the state health care programs. Similarly, providers must notify “MassHealth agency whenever it has notice of a termination or suspension from participation in Medicare or another state’s Medicaid program;” (See, 130 CMR 450.212(A)(6), 130 CMR 450.215 and the MassHealth Disclosure Form which is found on the MassHealth website).

Finally, MassHealth requires applicants to “certify sign under the pains and penalties of perjury,” that the information contained in the application and the disclosure forms is true, accurate, and complete. If it’s not accurate the applicant, “may be subject to civil penalties or criminal prosecution for any falsification, omission, or concealment of any material fact contained herein.” It goes without saying that the only way for a provider to meet these requirements is by screening at the initiation of the relationship and monthly thereafter. This, again, can only be met by having a vigorous and effective exclusion screening program

Enforcement

The Chief Counsel division of the Massachusetts Office of Inspector General is primarily involved in exclusion enforcement.  The General Law section within the OIG is responsible for taking initial actions that relate to excluding providers when required by federal law, and the Litigation Section actually processes provider enrollment terminations and exclusions.  The Medicaid Program Integrity division (MPI) may also be involved in investigating potential exclusions and referring them to the Litigation Section.  In addition to potential overpayment liability, violations can result in federal civil money penalty or criminal liability under § 1128A and § 1128B of the Social Security Act. Massachusetts may also include the imposition of triple damages and/or penalties up to $11,000 per false claim. See All Provider Manual Subchapter 2: Administrative Regulations; 130 CMR 450.217 ; See also, the Massachusetts AG site on False Claims

Best Practices for Compliance with Massachusetts Medicaid Exclusion Screening

Compliance with exclusion screening requirements is critical. Providers that fail to ensure the exclusion status of their owners, managers, employees and contractors risk overpayment liability, the imposition of civil money penalties, and even possible criminal consequences.  Only proper exclusion screening can help providers mitigate or avoid these risks, and this section will suggest some practices that providers should consider including in their compliance plans.

Interpret the Requirement to Screen Employees, Vendors, and Contractors Broadly

The OIG widely interprets employees, contractors and vendors to include those that provide direct and indirect services — and so should you. It is recommended that you include, for example, individuals and entities in the following roles or who perform the following functions:

  • Owners, directors, managers, administrators — anyone in a leadership role,
  • Anyone providing support or care either directly or indirectly,
  • Those involved in claims processing,
  • Transportation service providers,
  • IT and Security providers and their technicians,
  • Medical equipment suppliers, Pharmacies and their Pharmacists,
  • Agencies providing temporary direct services providers.

See, All Providers Bulletin #196, 42 CFR 1001.1901(b), State Medicaid Director Letter #09-001 from the Centers for Medicare & Medicaid Services (CMS) and the OIG’s 2013 Special Bulletin.

Screen Upon Hire or Contract Initiation, and Monthly Thereafter

As previously discussed, providers must screen upon hire and monthly thereafter. This is is the only way to ensure compliance with the obligation to ensure an exclusion-free workforce and, again, it is supported by All Providers Bulletin #196 and the State Medicaid Director Letter #09-001 from the Centers for Medicare & Medicaid Services (CMS).

Screen the MassHealth Exclusion List, the LEIE, and all State Medicaid Exclusion Lists

The only way to maintain compliance with both the obligations contained in the MassHealth regulations, the enrollment process and their disclosure obligations, and the provider’s ongoing obligation to notify MassHealth of exclusions, providers should screen all 41 State
Exclusion Lists and the LEIE in addition to the MassHealth Exclusion List. It is also noted that this is an important practice in light of Section 6501 of the ACA.

Don’t Forget to Include Owners, Officers, and Managers

These folks must be identified and disclosed; their exclusion status must be “certified”; and providers must “update” any changes in that status. This can only be accomplished by including them on the monthly list.

There are Special Rules for Billers and Coders

Because they submit the claims, Billers and third-party billing companies receive “special attention” when it comes to exclusion screening. The OIG guidelines in the Advisory Bulletin states that providers should consider adopting some or all of them:

  • Requiring third-party billers to have a policy of not employing excluded persons and provide proof that it is, in fact, screening, and,
  • Requiring all billers to be trained in connection with the applicable requirements and preparation of the claims they are submitting

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Hire a Vendor to Fulfill Your Exclusion Screening Requirements

Some providers are able to perform the “basic” screening obligation of checking the Massachusetts Medicaid Exclusion List and the LEIE, but providers that attempt to screen all State and Federal Exclusion Lists are almost certainly going to find the task to be insurmountable. The difficulty stems from several factors: there is no uniformity in the list formats (they could be in WORD, Excel or PDF); each list contains different fields on information; States have different reasons and standards for including people on their list; and some States may have little to identify the person or entity beyond a name and city. In short, as with many other necessary services, providers will benefit from specialized assistance in meeting this regulatory obligation.

For this reason, it is recommended that providers consider hiring a 3 rd party vendor to assist in screening. BUT, providers should be aware tha
t vendor services, and the costs they charge, often vary widely. Thus, providers are urged to consider more than one vendor and to compare the specific services they will receive and the costs of each service. As part of this process, we hope that you will give Exclusion Screening the opportunity to demonstrate what it can do and how it can help.

Closing Comments

The goal of this article is to help providers gain a better understanding of the Massachusetts Medicaid Exclusion requirements and to provide suggestions on compliance best practices. As we have said, we believe that providers will benefit from specialized assistance in meeting this regulatory obligation, and we invite you to call or visit us at Exclusion Screening to see if our state-of-the-art technology, ease of use can help you meet your exclusion screening compliance needs.

For a look at other State Exclusion Databases visit our article, States With Separate Exclusion Databases!

If you are a provider in Massachusetts call us at 800-294-0952 or fill out the form below and see how we may be able to assist you and make this process a breeze.

The information provided on this website does not, and is not intended to, constitute legal advice; instead, all information, content, and materials available on this site are for general informational purposes only.  Information on this website may not constitute the most up-to-date legal or other information.  This website contains links to other third-party websites.  Such links are only for the convenience of the reader, user or browser; Exclusion Screening does not recommend or endorse the contents of the third-party sites.

Related Resources

State Databases

Map of all states with separate Medicaid exclusion lists we screen against.

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Exclusion Screening

Screen employees and providers against over 42 federal and state exclusion databases.

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Glossary

Definitions of key healthcare compliance terms like OIG, LEIE, and SAM.

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