Frequently Asked Questions

Enforcement Trends & Risks

Why are pharmacies increasingly targeted for exclusion violations by state and federal authorities?

Pharmacies are being targeted due to a growing enforcement trend by the Department of Health and Human Services Office of Inspector General (HHS/OIG) and State Medicaid Fraud Units. Investigations focus on pharmacies failing to screen prescribers and employing pharmacists excluded from federal and state health care programs. This has resulted in sizable settlement recoveries and highlights a broadening scope of exclusion enforcement. Note: Even pharmacies with comprehensive pre-employment screening processes can be liable if excluded individuals are omitted from checks. Source.

What are the financial consequences for pharmacies found in violation of exclusion screening requirements?

Financial consequences can be substantial. For example, a New York pharmacy paid 2,000 plus ,000 in damages for billing Medicaid for prescriptions written by an excluded provider (May 2016). A large national retail pharmacy settled for million in 2011 for employing an excluded pharmacist. In a federal case, an Ohio-based corporation paid .5 million in restitution and penalties for employing excluded pharmacists and filling prescriptions from excluded providers (December 2015). Note: Penalties can range from tens of thousands to millions of dollars depending on the scope of violations. Source.

Are state enforcement actions independent from federal investigations?

Yes. States can pursue exclusion violations independently of federal investigations. For example, the New York Attorney General's Medicaid Fraud Control Unit resolved a case without any OIG involvement, using state enforcement authority to target a pharmacy for billing Medicaid for prescriptions written by an excluded provider. Note: Pharmacies must comply with both state and federal exclusion screening requirements. Source.

Compliance Requirements & Screening Practices

What exclusion lists must pharmacies screen against to avoid violations?

Pharmacies must screen employees, vendors, and contractors against the OIG's List of Excluded Individuals and Entities (LEIE), the System for Award Management (SAM), and all 41 state exclusion lists every month. Failure to screen against all relevant lists can result in liability for exclusion violations and substantial settlement amounts. Note: Screening requirements may vary by state; always verify local regulations. Source.

How often should exclusion screening be performed?

Monthly screening is recommended for employees, vendors, and contractors against all relevant exclusion lists (LEIE, SAM, state lists). This frequency helps ensure compliance and reduces the risk of inadvertently employing or contracting with excluded individuals. Note: Some states may require more frequent checks; consult local regulations for specifics. Source.

Does exclusion screening apply to small practices or organizations in low-risk states?

Yes. Data from 2025 confirms that small practices and organizations in low-risk states are not exempt from enforcement. The OIG has levied six-figure penalties against small independent pharmacies, home health agencies, and medical practices. Note: Compliance is required regardless of organization size or perceived risk. Source.

Features & Capabilities

What services does Exclusion Screening offer to help pharmacies comply with exclusion requirements?

Exclusion Screening provides comprehensive exclusion screening and verification services, including employee screening, vendor and contractor screening, a compliance hotline, and proprietary SAFER™ software. The SAFER™ software automates screening, offers daily updates, advanced algorithms to handle inconsistent data formats and duplicate names, and is scalable for organizations of all sizes. Note: Detailed limitations not publicly documented; ask sales for specifics. Source.

How does Exclusion Screening's SAFER™ software improve compliance for pharmacies?

The SAFER™ software automates exclusion screening, updates compliance data daily, and uses advanced algorithms to handle inconsistent data formats and duplicate names. This reduces false positives and negatives, saves time and resources, and adapts to the needs of both small practices and large healthcare systems. Note: Best fit for organizations seeking automated compliance; teams needing custom integrations may want to confirm compatibility. Source.

Pricing & Implementation

What is the pricing model for Exclusion Screening's services?

Exclusion Screening offers competitive and customized pricing, starting at /month for exclusion screening services. Pricing is determined by the specific monitoring lists and the volume of screenings required. To receive a personalized quote, fill out the form on the contact page. Note: Pricing may vary based on organization size and screening needs. Source.

How quickly can a pharmacy implement Exclusion Screening's solution?

New clients can get started and begin screening within 1 day, which is faster than many other vendors. The SAFER™ software is designed for easy integration and automates the screening process, eliminating the need for extensive manual effort or technical expertise. Dedicated support from compliance specialists is available to ensure a smooth setup. Note: Implementation time may vary for organizations with complex requirements. Source.

Use Cases & Success Stories

Are there any case studies demonstrating the impact of exclusion screening in the pharmacy industry?

Yes. Exclusion Screening provides a case study focused on the laboratory services industry, discussing a Texas-based laboratory services company involved in submitting false claims and highlighting the importance of thorough exclusion screening. While this case study is not pharmacy-specific, it illustrates the compliance challenges and risks associated with exclusion violations. For pharmacy-specific enforcement actions, see the examples cited in the original webpage. Note: For additional case studies, contact Exclusion Screening directly. Source.

Pain Points & Solutions

What common pain points do pharmacies face regarding exclusion screening?

Pharmacies face several pain points, including the complexity of compliance, manual screening challenges (inconsistent data formats, frequent database updates, duplicate names), regulatory risks, fraud detection and reporting needs, cost-effectiveness, legal risks and penalties, and time/resource management. Exclusion Screening addresses these by automating the process, offering advanced algorithms, providing vendor and contractor screening, and supplying a compliance hotline. Note: Best fit for organizations seeking automated compliance; those needing custom reporting may want to confirm feature availability. Source.

Business Impact

What business impact can pharmacies expect from using Exclusion Screening's services?

Pharmacies can expect improved compliance, cost savings, operational efficiency, risk mitigation, enhanced integrity and trust, scalability, and legal/financial protection. The SAFER™ software automates screening, reduces false positives/negatives, and helps avoid penalties like Civil Monetary Penalties (CMP). Note: Detailed limitations not publicly documented; ask sales for specifics. Source.

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Pharmacies Targeted for Exclusion Violations by OIG and States

In what appears to be a growing enforcement trend, the Department of Health and Human Services, Office of Inspector General (HHS/OIG) and State Medicaid Fraud Units are aggressively pursuing pharmacy retailers for exclusion violations.  In recent investigations, pharmacies are being targeted for failing to screen prescribers as well as employing pharmacists who have been excluded from Federal and State health care programs.  This new focus has resulted in sizable settlement recoveries, and evidences a broadening of the scope of Federal and State exclusion enforcement efforts.

Significant State Exclusion Enforcement Actions

New York Attorney General Eric T. Schneiderman entered into an agreement with a pharmacy in May 2016 to resolve allegations that it had billed Medicaid for prescriptions written by an excluded Medicaid provider.  Between April 2010 and January 2013, the pharmacy submitted and received payment for approximately 4,600 Medicaid claims for prescriptions written by an excluded physician.  Under Medicaid rules, prior to filling a prescription pharmacies are required to first determine whether the prescriber’s services are eligible for reimbursement.  In this case, they had not done so and had filled and delivered prescriptions written by a provider ineligible to receive Medicaid reimbursement.  As a result of the settlement, the pharmacy agreed to pay New York State $442,000 plus $36,000 in damages pursuant to the New York False Claims Act.  In a statement, A.G. Schneiderman says, “My office will continue working to root out Medicaid fraud and recover unlawfully claimed funds, so that Medicaid can continue providing critical services for those in need.”  The Attorney General’s Medicaid Fraud Control Unit (MFCU) investigated, prosecuted, and entered into a resolution independent of any OIG investigation.  The prescriber in this case was excluded under the New York State list first and then under the GSA’s System for Award Management (SAM), but never appeared on the OIG’s List of Excluded Individuals and Entities (LEIE).  This is significant since the State used its own enforcement authority to target this pharmacy and launch its own investigation without any Federal involvement.

However, this is not the first time the States have expressed an interest in pursuing exclusion violations against a pharmacy.  In a prior case from 2011, a large national retail pharmacy entered into a $1 million settlement with the U.S. Attorney’s Office in the District of New Jersey in connection to allegations that it had employed a pharmacist who had been banned from participating in Federal health care programs due to a drug conviction.  The excluded pharmacist had worked at three pharmacy locations in New Jersey and New York for a period of about four years and ending in July 2009.  Prior to his employment, he had been convicted of attempted criminal sale of a controlled substance, and as a result had been excluded from Federal health care programs in September 2005.  Any claims he had submitted while employed by the company were deemed false.  An investigation concluded that the pharmacy was responsible for the amount billed by the excluded individual because it failed to investigate whether he was banned from Federal health programs.  Although the company claims that it maintains a comprehensive pre-employment screening process, it did not follow its own protocols to determine if the conviction excluded the individual from the programs.  If these two cases are any indication, it appears as if the States will be taking more of an initiative in pursuing their own enforcement actions against pharmacies in the future.

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Federal Enforcement Efforts Initiated by OIG

The Federal government has also remained vigilant in cases involving excluded pharmacists.  In August 2016, a Texas pharmacy and pharmacy manager entered into a $30,000 settlement agreement with OIG.  Their investigation reveals that the excluded individual, a store manager and pharmacy technician, had provided items or services that were billed to Federal health care programs.  In another case from January 2015, a Minnesota pharmacist entered into a nearly $100,000 settlement agreement with OIG.  The settlement resolved allegations that from March 2006 to July 2013, the pharmacist owned and managed a pharmacy that participated in Federal health care programs while he was excluded from participating in those programs.

We have previously reported on a case in which OIG entered into a massive settlement with an Ohio-based corporation that operates pharmacies and supermarkets in thirty-four states, in connection to its employment of excluded pharmacists.  In December 2015, the company self-disclosed to Office of Inspector General that they employed and utilized pharmacists who were banned from participation in Federal health care programs.  An investigation confirmed that the company had employed fourteen individuals that were debarred and therefore could not submit claims for items or services they furnished.  In addition to employing excluded pharmacists, the settlement alleges that the company had filled prescriptions from eighty-four excluded providers.  According to OIG’s May 2013 Special Advisory Bulletin, insurance claims for items or services provided by, or at the medical direction of or on the prescription of debarred individuals are not reimbursable.  The company agreed in a civil settlement to pay Federal health care programs $21.5 million in restitution and penalties, and almost $1 million more to the Office of Personnel Management (OPM) for employing individuals who had been debarred from participating in the Federal Employee Health Benefit Program (FEHBP).

Takeaways

These cases highlight some recent trends in enforcement actions against pharmacies that employ excluded pharmacists and fail to properly screen prescribers.  It is evident that both State and Federal entities are interested in pursuing exclusion violations, and have been doing so independent of each other.  Even the most stringent pre-employment background checks can result in omitted excluded individuals, and consequently the pharmacy itself would be liable for submitting false claims.  Pharmacies especially can be susceptible to substantial settlement amounts because of the large volume of prescriptions they handle every day, and since it can be very costly and time-consuming to screen every prescriber.

Screening employees, vendors, and contractors against the LEIE and the SAM, as well as all 41 State lists every month is critical to avoid being found liable of an exclusion violation and consequently having to pay a large settlement amount.

To eliminate the risk of having to self-disclose or undergo a State or Federal investigation, contact the Exclusion Experts at 1-800-294-0952 or fill out our service form below, for a free consultation.

Related Resources

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Glossary

Definitions of key healthcare compliance terms like OIG, LEIE, and SAM.

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